At Light Step, we prioritize customer satisfaction. If you are not completely satisfied with your purchase, we offer a straightforward return policy.
Eligibility:
Returns are accepted up to 7 days after receiving your order.
The product must be in its original, unworn condition, and include all original packaging and tags.
Geographical Limitations:
This return policy is applicable only within the Kingdom of Saudi Arabia and Gulf countries.
Process:
Contact our customer service team within 7 days of receiving your order to initiate a return.
Provide your order number and the reason for the return.
Our team will provide you with instructions for returning the product.
The return process might take up to 15 days to complete.
Important Notes:
We do not accept returns if the product shows signs of wear or damage.
The customer is responsible for return shipping costs unless the return is due to a defect or an error on our part.
If you have any questions or need further assistance, please do not hesitate to contact our customer service team.
Thank you for choosing Light Step.
Eligibility:
Returns are accepted up to 7 days after receiving your order.
The product must be in its original, unworn condition, and include all original packaging and tags.
Geographical Limitations:
This return policy is applicable only within the Kingdom of Saudi Arabia and Gulf countries.
Process:
Contact our customer service team within 7 days of receiving your order to initiate a return.
Provide your order number and the reason for the return.
Our team will provide you with instructions for returning the product.
The return process might take up to 15 days to complete.
Important Notes:
We do not accept returns if the product shows signs of wear or damage.
The customer is responsible for return shipping costs unless the return is due to a defect or an error on our part.
If you have any questions or need further assistance, please do not hesitate to contact our customer service team.
Thank you for choosing Light Step.